Effective: 25 August 2023
Updated: 17 October 2025
Entity: Broker Kit Pty Ltd (ABN 27 659 866 010)
Website: https://brokerkit.com.au
Phone: 1300 338 025
Broker Kit Pty Ltd (“Broker Kit”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our services and platform.
By visiting our website, subscribing to our services, or otherwise providing your personal information, you agree to this Privacy Policy and consent to the handling of your information as described below.
We collect personal and business information necessary to deliver our subscription-based marketing and support services. This may include:
Personal information
Full name, email address, phone number, and business details
Billing and payment information
Login credentials or account details
Communications and correspondence with our team
Business and marketing information
Logos, branding, and content you supply for design and marketing purposes
Information about your business or aggregator for compliance purposes
Analytics and usage data from our website or Platform
Automatically collected information
IP address, browser type, device information, and pages visited
Data collected through cookies and similar technologies (see Section 8)
We use your personal information to:
Deliver, administer, and improve our services and Platform
Communicate with you about projects, updates, and support requests
Manage billing, subscriptions, and payments
Send you marketing and educational content related to Broker Kit services (you may opt out at any time)
Maintain records for legal, regulatory, and business purposes
Improve our systems, security, and user experience
We may also use aggregated, de-identified information for analytics and business insights. This data does not identify individuals.
We do not sell your personal information. We may share it with:
Service providers who assist with hosting, billing, marketing, support, and analytics
Regulators or authorities if required by law or in response to a valid legal request
Our contractors and staff who require the information to perform their duties under confidentiality obligations
Where third-party suppliers or cloud services are used (e.g., Google Workspace, Cloudways, Meta Business Suite), we ensure they comply with Australian Privacy Principles or equivalent safeguards.
Some third-party service providers may store or process data outside Australia. By using our Platform, you consent to this transfer. We take reasonable steps to ensure such providers protect personal information to standards consistent with the Privacy Act 1988 (Cth).
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no system is completely secure, and you acknowledge that you provide data at your own risk. You are responsible for keeping your account credentials confidential.
We retain personal information only for as long as necessary to deliver our services or meet legal obligations. When no longer required, data is securely deleted or de-identified.
You may request access to or correction of the personal information we hold about you by contacting us at privacy@brokerkit.com.au.
We may require verification of your identity before fulfilling your request. If we decline to grant access, we will explain why in writing.
Our website uses cookies and similar technologies to enhance user experience and track performance. Cookies may collect anonymous data about:
Website traffic and usage patterns
Campaign performance (e.g., Google Analytics, Facebook Pixel)
Session preferences and user authentication
You can disable cookies via your browser settings, though some features may not function properly.
We may send you marketing or informational content related to Broker Kit services. You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.
Even if you opt out, we may still send essential service or account updates.
Our Platform may contain links to third-party websites or integrations (e.g., social media accounts, payment processors, analytics tools).
We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies before providing any information.
Our services are intended for professional and business users over 18 years of age. We do not knowingly collect information from minors. If we become aware of any such collection, we will promptly delete the data.
We may update this Privacy Policy from time to time. The updated version will be posted on brokerkit.com.au with the effective date revised accordingly.
We encourage you to review it periodically. Continued use of our services after updates constitutes acceptance of the new version.
If you have questions, feedback, or a complaint about how we handle your personal information, please contact:
Broker Kit Pty Ltd
Email: privacy@brokerkit.com.au
Phone: 1300 338 025
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
