Effective: 25 August 2023
Updated: 17 Oct 2025
Entity: Broker Kit Pty Ltd (ABN 27 659 866 010)
Website: https://brokerkit.com.au
Phone: 1300 338 025
By accessing or subscribing to our services via www.brokerkit.com.au or using our platform (“Platform”), you agree to be bound by these Terms of Service (“Terms”), which incorporate our Privacy Policy.
Broker Kit provides monthly subscription-based marketing and support services to mortgage brokers, including but not limited to:
Website and email hosting
Website and digital design
Advertising via Google and Facebook
Chatbot creation
Social media post scheduling (no direct engagement)
Video editing
Auto-published blog content
Branded brochures and digital materials
Email signatures, business cards, and print collateral
All services are offered on a rolling monthly subscription basis, with no upfront fees and no lock-in contracts.
Compliance Note:
While we take care to ensure that all marketing and content produced by us is consistent with general industry standards and ASIC marketing guidelines, it remains your sole responsibility—and that of your aggregator—to ensure all marketing materials, content, and communications comply with applicable laws, regulations, and aggregator policies. Broker Kit does not warrant compliance with any specific aggregator or licensee standard, and we accept no responsibility for any compliance breach, ASIC infringement, or aggregator restriction that may arise from use of our materials.
To register, you must be at least 18 years of age and legally capable of entering into binding agreements. Upon registration, you will receive login credentials that must be kept confidential. You are responsible for all activity conducted under your account, whether authorised or not.
Our IP:
All digital assets, designs, websites, content, copy, code, brochures, campaigns, and marketing materials created by Broker Kit remain our intellectual property. You are granted a limited, revocable, non-transferable licence to use these materials during your active subscription.
Your IP:
Any trademarks, logos, or brand assets you provide to us remain solely owned by you. You grant Broker Kit a limited licence to use these materials solely for the purpose of delivering the services.
Post-Termination:
A website IP licence transfer may be available upon cancellation—see Section 6 for details.
Subscriptions are billed monthly in advance on the same date each month.
If a payment fails, Broker Kit will attempt up to three retries. After the third failed attempt, your account may be placed on hold, and services may be restricted.
If billing details are not updated or we are unable to contact you, your account may be cancelled after 14 days or at the end of your last paid billing cycle, whichever occurs first.
You may request a refund within 30 days of your initial payment only if:
The product or service materially fails to match the description provided;
Quality or performance standards are demonstrably not met; or
Service delivery was incomplete or technically defective.
Refunds are not available for change of mind or for products such as Mortgage Broker Leads Kick Starter, Professional, or Performance Packs.
If you cancel and wish to retain your website:
A $1,500 + GST IP transfer fee applies, unless you have maintained an active subscription for at least 12 consecutive months, in which case the fee is waived.
This grants a non-exclusive, non-transferable licence to the website in its current state at cancellation.
Ongoing support, proprietary systems, frameworks, codebases, plugins, or internal tools remain the property of Broker Kit and are not included in the transfer.
You must not:
Resell, sublicense, or redistribute our services, content, or software;
Use our platform or materials in any unlawful, misleading, or unethical manner;
Replicate, reverse engineer, or derive competing products or services from Broker Kit’s systems or designs.
We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your data as necessary for the delivery of services and related operational purposes.
Each party must keep all non-public and proprietary information obtained under this agreement strictly confidential. This includes (without limitation) client data, source code, pricing, plans, and marketing strategies. This obligation survives termination of the agreement.
You agree not to publish or communicate any statement that could reasonably be seen to damage Broker Kit’s reputation, goodwill, or operations. All concerns or feedback must be raised privately via email or phone.
While Broker Kit endeavours to provide accurate and up-to-date information, no warranty is given that all content or outputs will be error-free or current. We reserve the right to amend or update our materials, platform, or pricing without notice.
Our platform may contain links to third-party websites. These are provided for convenience only. Broker Kit does not endorse or control, and accepts no responsibility for, any third-party content, accuracy, availability, or policies.
To the fullest extent permitted by law:
All services are provided “as is” and “as available,” without warranties of any kind, express or implied.
We make no representation that our materials will guarantee lead generation, conversion, or financial performance.
You acknowledge that marketing results depend on numerous external factors beyond our control, including market conditions, lender policies, and aggregator approval processes.
Broker Kit does not provide financial advice, credit advice, or legal compliance advice.
Compliance Disclaimer:
All marketing and content created by Broker Kit is prepared with reasonable care to align with general ASIC marketing principles; however, final compliance responsibility rests with you and your aggregator. Broker Kit is not liable for any breach of ASIC, AFCA, or aggregator guidelines that results from the publication, distribution, or modification of our materials.
To the fullest extent permitted by law:
Broker Kit’s total aggregate liability arising out of or related to these Terms or the provision of services (whether in contract, tort, statute, or otherwise) is limited to the amount paid by you to Broker Kit in the 30 days immediately prior to the event giving rise to the claim or, at our option, the resupply of the services.
Broker Kit will not be liable for any indirect, incidental, consequential, or exemplary damages, including (without limitation) loss of profits, revenue, goodwill, data, or opportunities.
You agree to indemnify and hold harmless Broker Kit, its directors, employees, and contractors against all claims, losses, damages, or liabilities (including legal costs) arising directly or indirectly from your use or misuse of our services or your breach of these Terms.
No action, regardless of form, may be brought by you against Broker Kit more than six (6) months after the cause of action arose.
You expressly agree to indemnify and release Broker Kit from all liability arising out of:
The use of our marketing content, websites, or materials;
Any claim, fine, or penalty issued by ASIC, AFCA, your aggregator, or any regulatory body;
Any alleged misleading, deceptive, or non-compliant statement published by you or on your behalf using our materials; and
Any modification, reproduction, or adaptation of Broker Kit content by you or a third party.
You acknowledge and agree that Broker Kit does not provide compliance sign-off or legal advice and that you remain solely responsible for ensuring that all marketing materials meet your licensee’s and regulator’s requirements.
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts competent to hear appeals therefrom.